Answers the questons from the "Slade Plating" business case study published by the Harvard Business School Publishing.

Summary: The dishonest behavior that the employees of the plating subdivision ar employed in has no negative effects on the coveted output of the department. As a result, the Slade management should non be consumed with addressing this issue and consider it a low priority. However, Ralph Porter mustiness consider why employees are forced to fulfill their introductory needs outside procedure and address the flaws of a department policy that rewards attendance and discourages resultivity.

Sarto Group/Team Norms: Strong, because there is a clear benefit to group membership and individuals do non want to risk exclusion. Norms are explicit and derived by initial patterns.

*Tony Sarto: (effective leader) - superior technical skills

*Motivated: employees take pride in quality - hold themselves accountable

*Mentor system: family tradition - jet working approach (free training)

*Tradeoff: (job flexibility for lower pay) - employees are satisfied with arrangement

*Expectations: all group members have an explicit reason of what is expected of them, and what is intolerable - Herman personifies the anti-group.

Porters Five Options:

1.Congratulate Sarto: get pointers for looking at the big picture

2.Ignore the problem completely: (at least their not Union)

3.Institute new policies: change compensation arrangements, supervisors stay later

4.Discipline offenders: lowers morale - does not address cause of behavior

5.Make an example: sends the message that behavior willing not be tolerated, employees second-guess job security. Tradeoff betwixt lower pay and job security is less appealing.

Decision factors:

* unaccepted Cost of acquiring employees: (training, raise wages to be emulous?)

*Compensation arrangement is flawed: not consistent with social club goals.

*Employee morale must remain high: Primary product objective is quality

*Results of behavior: no indication quality or productivity has been compromised

*What more does Porter want? He is being hypocritical in forming his expectations

Porter must consider the characteristics of the labor force...

If take aim is College, 4th, Senior, I must say this doesnt really run into sense for me. You should think more about the structure of this judge and forget about all these lists you wrote.

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