1. guess why communication is important in adult social care settings.
1.1 Identify different reasons why people communicate.
Reasons whitethorn allow in:
* expressing and sharing
* ideas, feelings, needs,
* wishes and preferences
* obtaining and receiving
* information
* getting to know respective(prenominal)ly other
1.2 let off how effectual communication affects all aspects of working in adult social care settings.
Effective communication advise affect:
* service provision
* teamwork
* participation, support and trust
* empathy and shared understanding
* recording and reporting
1.3 Explain why it is important to observe an individuals reactions when communication with them.
Importance of observing an individuals reactions may include:
* to understand what an individual is trying to express
* to meet the
* to identify all changes in an individuals needs
* to enable effective communication
2. Understand how to meet the communication and language needs, wishes and preferences of an individual.
2.1 Explain why it is important to find out an individualscommunication and language needs, wishes and preferences.
An individual is someone requiring care or support
Preferences may be based on:
* beliefs
* determine
* culture
Importance of determination out an individuals needs, wishes and preferences may include:
* to enable effective communication
* to understand what an individual is trying to express
* to understand an individuals needs, wishes, beliefs, values and culture
* to avoid the individual feeling excluded
* to avoid the individual beseeming distressed, frustrated or frightened
* to support the individual to be full involved in their daily life
2.2 Describe a set off of communication methods.
Communication methods include:
Non-verbal communication:
* written words
* facial expressions
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