I thought we werent going to talk active i2, growls Roland due west, Nikes sin chairperson of global operations and technology, his look flashing at his PR manager with ill-concealed ire. watt, who was promoted in April to vice president and general manager of the Asia-Pacific division, is all Nike. His complexion is ruddy, his lips nutty from working out or working hard, or both. Hes casually dressed, but with a typical Nike rigor to his turtleneck and slacks, a sharpness reflected also in his urgent, competitive defense of his company?a Nike pride that would seem unconditional were not the company so dominant in its industry. Wolfram calls the i2 problem?a software glitch that cost Nike more(prenominal) than $100 million in lost sales, depressed its linage price by 20 percent, triggered a flurry of class-action lawsuits, and caused its chairman, president and CEO, Phil Knight, to lament famously, This is what you get for $400 million, huh??a speed bump. whatever speed bump. In the athletic footwear business, only Nike, with a 32 percent homowide grocery share (almost bifurcate Adidas, its nearest rival) and a $20 billion market ceiling thats more than the rest of the manufacturers and retailers in the industry combined, could founder to talk about $100 million like that.
It drives Wolfram crazy that while the rest of the world knows his company for its swooshbuckling marketing and its association with the worlds most famous athletes, the IT world thinks of Nike as the company that screwed up its supply chain?specifically, the i2 demand-planning locomotive that, in 2000, spat out orders for thousands more Air Garnett sneakers than the market had appetite for and called for thousands fewer Air Jordans than were needed. For the people who follow this discriminate of thing, we became a poster child [for failed implementations], Wolfram says. But at that place was a lesson too for people who do, in fact, follow this distinguish of thing, specifically CIOs. The lesson of Nikes failure and... If you want to get a full essay, order it on our website:
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