Patient Apology

Blackburn Primary Care Associates 1990 Turquoise Drive Blackburn, WI 54937 (555) 555-1234 May 26, 2007 Tom Lightman 312 Monterey Place San Marino, Ca. 91108-1833 passion Mr. Tom Lightman: Thank you for choosing Dr. Blackburn with all your health care needs. We bank that your recent experience was positive and that you are well on the road to recovery. I would like to convey to you my most sincere apologies for my brazen words and for the improper behavior that you original from the provide yesterday (May 25, 2007), and it was unacceptable in this office. I was told by the brainpower Nurse that you had filed a complaint stating to the nature of how you felt as though your health needs were minuscule. Words cannot express how unfeignedly sorry we are for the anxiety, frustration, and inconvenience that we caused. This is especially saddening when our objective here is to provide the highest level of quality care and treatment as quickly as possible. Patients in critical or just conditions must be seen first. For that reason, there are circumstances in which providing care to these patients makes it necessary for other patients to wait longer than normal.

We atone that your visit coincided with one of these rare situations and that we were unable to meet our counter of having you seen by your physician within 15 minutes. With that being said, once again I would like to express my apologies for the improper behavior that you received from of the staff at this office. As a token of our clench for the fact you were inconvenienced, enclosed is a gift card for cardinal at the movies theater of your choice. I hope that this will sophisticate your trust and respect back in us to advance taking care of all your health care needs. Sincerely, Bridgett Sholars chest of drawers Manger, RMA BS:ac If you want to get a in full essay, order it on our website: Ordercustompaper.com

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